Terms & Conditions for ll89 — Bangladesh's Online Betting and Casino Platform

1 Introduction

These Terms and Conditions ("Terms") govern the relationship between ll89 ("ll89", "we", "us", "our") and any individual ("you", "the Player", "User") who accesses, registers for, or uses the website located at https://ll89.io and any associated mobile or web-based applications, products, and services (collectively, the "Platform").

By accessing the Platform, registering an account, making a deposit, placing a bet, or participating in any promotion, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree to any part of these Terms, you must cease using the Platform immediately.

These Terms should be read alongside the ll89 Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and ll89. In the event of any conflict between these documents, these Terms shall prevail unless expressly stated otherwise.

2 Eligibility

To register and use the ll89 Platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. ll89 strictly prohibits access by minors and enforces age verification at registration and withdrawal stages.
• You must be a natural person acting on your own behalf. Corporate entities, automated programs, and bots are not permitted to register accounts.
• You must not be subject to any legal prohibition — whether by personal court order, self-exclusion agreement, or applicable law — that restricts your ability to engage in online betting or gaming activities.
• You must provide accurate, complete, and up-to-date personal information during registration. Providing false information constitutes grounds for immediate account closure and forfeiture of balances.
• You must not already hold an existing ll89 account. Only one account per player is permitted at any time.

ll89 reserves the right to request documentary proof of identity and age at any point during your use of the Platform. Acceptable documents include a valid National Identity Card (NID), passport, or other government-issued photographic identification. Failure to provide requested documentation within a reasonable timeframe will result in account suspension pending verification.

3 Account Registration

3.1 Registration Process

To access ll89's full range of products and services, including cricket betting, live casino, and slots, you must create a registered account. Registration requires you to provide your full legal name, a valid email address, a mobile number, a date of birth, and a chosen password. All information must be accurate and must match the details on your government-issued identity documents.

3.2 One Account Policy

Each player may hold one active ll89 account at any given time. If ll89 identifies that a single individual holds more than one account — whether registered under different names, email addresses, mobile numbers, or payment methods — ll89 reserves the right to close all associated accounts, void all pending bets, and forfeit all balances across those accounts. This policy applies regardless of whether the multiple accounts were created with fraudulent intent.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your username or password with any third party. ll89 will not be liable for any losses, whether financial or otherwise, that arise from unauthorised access to your account resulting from your failure to maintain credential security. You agree to notify ll89 support immediately upon becoming aware of any suspected unauthorised access or breach of your account security.

3.4 Account Closure

You may request the closure of your ll89 account at any time by contacting customer support. ll89 may also close or suspend your account at its sole discretion if it reasonably believes that you have breached these Terms, engaged in fraudulent activity, or if account closure is required to comply with a responsible gaming request. Upon closure, any outstanding verified balance will be returned to your registered payment method, subject to completion of any applicable identity verification requirements.

4 Deposits and Withdrawals

4.1 Accepted Payment Methods

ll89 accepts deposits and processes withdrawals in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka. ll89 does not apply currency conversion fees on Taka-denominated transactions processed through these payment channels.

4.2 Minimum Deposit

The minimum deposit amount on ll89 is ৳500. ll89 reserves the right to adjust minimum deposit thresholds at its discretion, with any changes communicated to registered players via the Platform or by email notification before they take effect.

4.3 Withdrawal Policy

Withdrawal requests must be submitted to the same payment method used for the original deposit. ll89 will not process withdrawals to third-party accounts, payment methods not registered to the account holder, or methods not used to fund the account. ll89 aims to process verified withdrawal requests promptly. Processing times may vary depending on the payment method and any applicable verification requirements. ll89 reserves the right to delay withdrawal processing pending the completion of identity verification or fraud review procedures.

4.4 Verification Requirements

Prior to processing any withdrawal, ll89 may require you to complete Know Your Customer (KYC) verification by submitting a copy of your government-issued identity document, proof of the payment method registered to your account, and any additional documentation reasonably required by ll89 to satisfy its security and anti-fraud obligations. Withdrawal requests will remain on hold until verification is satisfactorily completed.

4.5 Prohibited Transactions

You must not use the ll89 Platform for any financial transaction that is not directly related to your own legitimate betting and gaming activity. Using ll89 accounts to process payments on behalf of third parties, to facilitate money transfers unrelated to betting, or to engage in any form of financial fraud is strictly prohibited and will result in immediate account termination and reporting to relevant authorities.

5 Bonuses and Promotions

5.1 General Bonus Terms

ll89 offers a range of bonuses and promotional offers to both new and existing players, including welcome bonuses, deposit match offers, free bet credits, and seasonal promotions tied to events such as the BPL, IPL, and T20 World Cup. All bonuses are subject to specific terms including wagering requirements, minimum qualifying deposit thresholds, minimum bet odds, and expiry periods. These specific terms are communicated at the point of each offer and form part of the overall agreement when a player opts in to that promotion.

5.2 Wagering Requirements

Bonus funds credited to your ll89 account are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier and any qualifying bet restrictions will be stated clearly in the offer terms for each individual promotion. ll89 reserves the right to exclude certain game categories — for example, certain live casino tables or low-margin slots — from contributing to wagering requirement fulfilment, as specified in the individual offer terms.

5.3 Bonus Abuse

ll89 monitors bonus usage to identify patterns consistent with bonus abuse, arbitrage betting, or systematic exploitation of promotional terms. Where ll89 determines, at its reasonable discretion, that a player has engaged in bonus abuse — whether by placing low-risk hedge bets to clear wagering requirements, by operating multiple accounts to claim the same offer multiple times, or by any other method that undermines the spirit of the promotion — ll89 reserves the right to void the relevant bonus, cancel associated winnings, and suspend or close the account.

5.4 Right to Modify Promotions

ll89 reserves the right to modify, suspend, discontinue, or withdraw any promotion at any time without prior notice. Changes will take effect immediately upon publication on the Platform. Continued participation in a promotion following any modification constitutes acceptance of the revised terms.

6 Betting and Gaming Rules

6.1 Sportsbook

All sports bets placed on the ll89 Platform are subject to the specific rules applicable to each sport and market type. For cricket markets — including BPL, IPL, T20 World Cup, and bilateral fixtures involving the Bangladesh Tigers — bet settlement is based on official match results as published by the relevant governing body (ICC, BCB, or BCCI). In the event of a match being abandoned, suspended, or declared void, bets will be settled in accordance with the applicable sporting rules communicated on the Platform.

6.2 Live Betting

ll89 offers in-play betting across selected sports and markets. Live odds are subject to rapid change during the course of a match. ll89 reserves the right to suspend, refuse, or void live bets where there is evidence of odds manipulation, data feed delay, technical error, or any other circumstance that renders the accurate settlement of a bet impossible. Bets placed after an event outcome is determined — whether due to latency, data delay, or player advantage — will be voided.

6.3 Casino and Slot Games

All casino and slot games available on the ll89 Platform are supplied by licensed third-party game studios including, but not limited to, Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Game outcomes are determined by certified random number generator (RNG) software. ll89 does not control individual game outcomes and is not responsible for results generated by third-party RNG systems. In the event of a game malfunction or technical error, the affected game round will be voided and any affected stakes returned to the player.

6.4 Bet Limits

ll89 imposes minimum and maximum bet limits across all products. These limits may vary by sport, market, game type, and individual player account based on ll89's risk management criteria. ll89 reserves the right to adjust bet limits applicable to any account at its sole discretion without prior notice, including as part of its fraud prevention and responsible gaming obligations.

7 Prohibited Conduct

The following conduct is strictly prohibited on the ll89 Platform. Engaging in any of the below activities will result in immediate account suspension or permanent closure, forfeiture of balances, and potential reporting to law enforcement authorities where applicable:

• Providing false, misleading, or fraudulent information during registration or at any subsequent stage of account use.
• Registering or operating more than one account, whether under the same or different personal details.
• Using automated software, bots, scripts, or any other technology to access or interact with the Platform in a manner not intended for human users.
• Engaging in match-fixing, spot-fixing, insider betting, or any form of wagering on events where you possess non-public information that confers an unfair advantage.
• Colluding with other players in casino games, particularly in live table games where collective play can unfairly disadvantage the house or other players.
• Exploiting software errors, platform vulnerabilities, or pricing errors to gain an unfair advantage. ll89 reserves the right to void any bets placed that take advantage of such errors.
• Using the Platform for any purpose that violates applicable laws, including but not limited to money laundering, fraud, or financing of illegal activity.
• Attempting to reverse engineer, copy, reproduce, or redistribute any part of the ll89 Platform without express written authorisation.

8 Responsible Gaming

ll89 is committed to promoting responsible gaming across all of its products and services. The Platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible through your account settings or by contacting the ll89 support team.

If you feel that your gambling is becoming a problem, ll89 strongly encourages you to make use of the available responsible gaming tools and to seek support. You can also review the full Responsible Gaming Policy by visiting the dedicated page on this Platform.

ll89 will not knowingly allow a player who has applied for self-exclusion to re-register or to circumvent an active exclusion period. Any attempt by a self-excluded player to open a new account will result in immediate closure of that account and return of any deposited funds.

9 Intellectual Property

All content on the ll89 Platform — including but not limited to the ll89 brand name, logo, website design, graphics, text, software, game interfaces, and data compilations — is the property of ll89 or its licensed content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial betting and gaming purposes only.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the ll89 Platform without the prior written consent of ll89. Unauthorised use of ll89's intellectual property may give rise to a claim for damages and will constitute grounds for immediate account termination.

10 Limitation of Liability

To the fullest extent permitted by applicable law, ll89 shall not be liable for any loss or damage — whether direct, indirect, incidental, consequential, or punitive — arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from betting or gaming activity conducted on the Platform.
• Technical failures, server downtime, connectivity interruptions, or data loss affecting access to the Platform or the outcome of any game or bet.
• Unauthorised access to your account resulting from your failure to maintain the security of your login credentials.
• Decisions made by you in reliance on information, odds, or statistics displayed on the Platform.
• Delays in deposit processing or withdrawal fulfilment caused by third-party payment service providers including bKash, Nagad, Rocket, Upay, Visa, or Mastercard.

Nothing in these Terms shall exclude or limit ll89's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11 Privacy and Data

ll89 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account and using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. ll89 uses your personal data solely for the purposes of operating your account, processing transactions, complying with regulatory and anti-fraud obligations, and delivering relevant communications where you have consented to receive them.

ll89 does not sell, rent, or otherwise transfer your personal data to unaffiliated third parties for their marketing purposes. Data shared with third-party payment processors is limited to what is strictly necessary to facilitate your transactions. For full details of how ll89 handles your personal information, please review the Privacy Policy available on this Platform.

12 Amendments to These Terms

ll89 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — for example, changes to eligibility requirements, bonus terms, or withdrawal policies — ll89 will provide reasonable notice to registered players via the Platform or by email to the address registered on your account. Non-material changes may take effect immediately upon publication.

Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you should cease using the Platform and may request account closure by contacting support. ll89 recommends that you review these Terms periodically to remain informed of any changes.

13 Governing Law and Disputes

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which ll89 operates. In the event of a dispute between you and ll89, you are encouraged to contact the ll89 support team in the first instance to seek an informal resolution. ll89 will use reasonable efforts to resolve disputes promptly and fairly.

If a dispute cannot be resolved informally, ll89 will provide information on the dispute resolution process applicable to your account. All dispute resolution communications should be submitted in writing to the ll89 support email address. ll89 aims to acknowledge dispute submissions within 5 business days and to provide a substantive response within 14 business days of receipt.

14 Contact Us

If you have any questions about these Terms and Conditions, wish to raise a dispute, or need to make a responsible gaming request, please contact the ll89 support team using the following details:

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the Platform
• Response Time: Live chat queries are typically handled within minutes; email queries within 24 hours
• Service Coverage: Serving players across all districts of Bangladesh